✦ Free Shipping on Orders Over $75|Tax-Free Shopping|Ships Within the United States

Frequently Asked Questions

Find answers to common questions about our products, shipping, and returns

What types of products do you sell?+
We sell thoughtfully crafted accessories including silk scarves, genuine leather goods, sterling silver jewelry, gift sets, clothing basics, and eco-friendly products. Our collection is curated for quality and timeless design.
How long does shipping take?+
Standard shipping takes 3-5 business days within the United States. Orders are processed within 1-2 business days. Free shipping is available on all orders over $75.
What is your return policy?+
We accept returns within 30 days of delivery. Items must be in original condition with tags attached. Contact us at info@moetiquecollections.com to initiate a return.
Do you ship internationally?+
Currently, we ship within the United States only. We are working on expanding to additional regions.
Is checkout secure?+
Yes, our checkout uses 256-bit SSL encryption and is PCI DSS compliant. Your payment information is processed securely and we do not store card details.
Do you charge sales tax?+
No, all orders are tax-free. The price you see at checkout is the final price.
Are your products eco-friendly?+
We offer a dedicated Eco Collection featuring recycled, upcycled, and sustainable products including bamboo fiber items, organic cotton, and fair trade goods.
Can I personalize jewelry or gifts?+
Yes, many of our jewelry pieces and accessories offer personalization options such as monogramming, initial engraving, and birthstone selection. Check individual product pages for details.

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